Some apps can’t prescribe or refill controlled substances or certain anxiety medications. Certain prescriptions can’t be filled.Telemedicine isn’t suitable for emergency care or more serious mental health or physical conditions requiring a healthcare professional’s in-person assessment. Additionally, your data could become corrupt, compromised, or lost.

If you access telemedicine through an unencrypted channel or on a public network, there’s a risk of hackers or others accessing your information unlawfully. People living in areas with poor internet coverage may find telemedicine challenging.

You’ll need reliable internet and access to a computer or smartphone for your appointment. That said, laws change continually, and more states may require insurers to limit cost-sharing in the future. It’s only a requirement for insurers to cover or reimburse telemedicine costs in 26 states.

Your insurance may not cover telemedicine appointments. Telemedicine isn’t the ideal fit for everyone or every situation, and it has some disadvantages, including:

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